Crouched Friars goes paperless with new electronic care planning system

The impact of the COVID-19 pandemic has seen an increase in Care Homes across the UK implementing the use of Electronic Care systems within its care. 

We are using the latest adaption of one the Care sector’s most widely-used digital care planning systems, Person Centred Software. We first implemented the new electronic system earlier this month and have already begun seeing positive results across the home.

Paulina Eagle, Home Manager at Crouched Friars Residential Home, said:

“All of our Staff have really taken to this new system. It makes our day to day work of reporting activity so much more efficient.

“We are still having training alongside the system. Staff have their own waterproof device to have on them at all times to record live updates from the home. These include everything from Residents brushing their teeth to getting their blood pressure taken. They even record information about who is visiting specific residents.”

“The Electronic Care system will allow our Care team to spend less time filling out paperwork. Leaving us with more time spent continuing to deliver High Quality Care to our residents.”

Looking ahead


Crouched Friars are in the process of updating their call bell system using one of the most widely used providers, InterCall, which will allow full monitoring of Resident calls. The home is also in the planning stages of upgrading the Fire alarm system to make it fully addressable and to ensure the utmost safety of Residents and Staff. 

In response to the recent Government guidance, the Colchester-based home continues to follow strict Safety procedures and is continuing a limited number of family members or friends to make repeated visits to the home.

We are excited to welcome new Residents to the Home. With specific procedures in place, the home continues to support families. Crouched Friars works at minimising the risk for Residents and Staff, for those looking for care of a loved one.

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